Every hosting account on ZIPROF's shared servers includes free SSL through AutoSSL, which issues and renews a domain-validated certificate for your site without you having to buy one or submit a CSR. In most cases it runs automatically in the background and you never need to touch it, but it is useful to know how to check its status or trigger it manually if your site is showing as not secure.
In cPanel
- Log in to cPanel and open SSL/TLS Status under the Security section.
- You will see a list of domains and addon domains on the account, each with a status showing whether a valid AutoSSL certificate is installed and when it expires.
- To issue or renew a certificate immediately rather than waiting for the automatic run, select the domain and click Run AutoSSL, or use Run AutoSSL On All Users if you manage the server-level setting.
- Wait a few minutes, then refresh the page. A green padlock icon next to the domain confirms the certificate is active.
In DirectAdmin
- Log in to DirectAdmin and open SSL Certificates under Advanced Features.
- Choose Free & automatic certificate from Let's Encrypt.
- Select the domain and any subdomains you want included, such as www, then click Save.
- DirectAdmin will request and install the certificate within a minute or two, and will renew it automatically before it expires.
Why AutoSSL might not have issued a certificate yet
- Your domain's DNS is not yet pointing to ZIPROF's servers, so the certificate authority cannot verify you control the domain.
- The domain was added very recently and the automatic check has not run yet, which usually happens within a few hours.
- A conflicting DNS record or a firewall is blocking the domain validation request.
AutoSSL certificates are domain-validated only, meaning they confirm you control the domain but do not display your company name in the certificate details. If you need a certificate that shows your organization's verified identity, you will need a paid certificate issued through a CSR instead.
Once installed, AutoSSL renews the certificate automatically before the roughly 90-day expiry, so there is normally nothing further to do.