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Client Area

Mobile Solutions

USSD Short Codes

Get a shared or dedicated USSD short code set up for your business, ready to run a menu on or connect to a custom application we build for you.

USSD short codes

USSD code pricing

Prices are VAT (16%) exclusive. Set-up fees are one-time; monthly maintenance is billed on a recurring basis.

Shared Short Code (Safaricom only)

Fastest way to get a USSD menu live, sharing a code with other businesses.

USSD Code Set Up Monthly Maintenance
*250*XX# Free KES 18,000.00
*250*XXX# Free KES 12,000.00
*250*XXXX# Free KES 8,000.00

Dedicated Short Code

Your own code, registered exclusively to your business.(*XXX#)

Telco Test Bed Set Up Cost Monthly Maintenance
Safaricom KES 20,880.00 KES 174,000.00 KES 84,000.00
Airtel - KES 139,200.00 KES 55,680.00
Telkom - KES 124,680.00 KES 48,720.00
Equitel - KES 72,000.00 KES 69,600.00

Per-session costs also apply on top of set-up and monthly maintenance: KES 1.0 per session if the end user pays (pre-paid), or KES 1.5 per session if your business pays instead (post-paid).

Need a custom menu built on top of your short code?

See USSD App Development

Frequently Asked Questions

Answers to what businesses ask us most.

A shared short code means your service sits behind a menu option on a code that other businesses also use, which is faster and cheaper to set up. A dedicated short code is registered exclusively to your business, giving you full control over the menu structure and is the better option once transaction volumes grow or you're handling financial or membership services.

Approval timelines depend on the mobile network operator and whether you're applying for a shared or dedicated code. We handle the application and technical configuration on your behalf and can give you a clearer estimate once we know which operator and code type fits your business.

No. A short code on its own doesn't do anything, it needs a menu built on top of it to handle what happens when someone dials in. That's what our USSD app development service covers, so the two are typically set up together.

Yes. USSD app development builds the menu logic and system integrations, but it still needs a short code to run on. If you don't already have one, we set both up together as part of the same engagement.

Set-up and monthly maintenance costs depend on the code length and whether you choose a shared or dedicated code, see the pricing table above. Per-session costs also apply on top of these, see the note under the pricing tables for details.

Get Started

Ready to get a USSD short code?

Tell us about your business and we'll help you choose the right code and quote you a price.