When a domain expires, your website and any email addresses using that domain typically stop working within a short window, sometimes the same day. The domain is not immediately released for anyone else to register, but the grace period to recover it without extra cost is limited.
The Typical Expiry Timeline
- Expiry date passes: Services connected to the domain, including your website and email, may go offline. Some registries allow a short buffer before this happens; others cut off access right away.
- Grace period: For a limited number of days after expiry, you can usually renew at the normal price. This window varies by extension, so it's worth checking what applies to yours.
- Redemption period: After the grace period, many registries move the domain into a redemption state where it can still be recovered, but only at a significantly higher fee.
- Release: If the domain is never renewed or redeemed, it eventually becomes available for anyone to register, and you lose it permanently.
The exact number of days in each stage depends on the domain extension. .co.ke and .com domains, for example, don't follow identical timelines, so don't assume the same grace period applies across every domain you own.
How to Avoid Losing a Domain
- Set up renewal reminders or enable auto-renewal on your account so payment happens automatically before expiry.
- Make sure your contact email on file is one you actually check, since expiry notices are sent there.
- If you use MPesa to pay invoices, keep an eye on invoice due dates. See our guide on paying your ZIPROF invoice via MPesa if you need a refresher.
If Your Domain Has Already Expired
Log in to your account and check the domain's current status. If it's still within the grace or redemption period, renew it as soon as possible, since fees generally increase the longer you wait. If you're unsure which stage your domain is in, contact our support team and we'll check its status for you.