How to Add Funds to Your ZIPROF Account Balance via MPesa

You can top up your ZIPROF client area with account credit ahead of time using MPesa. Once the funds are added, ZIPROF automatically applies that balance to your next invoice, so you don't need to make a fresh Paybill payment every time a hosting or domain renewal falls due.

Why Add Funds to Your Account Balance

Adding funds in advance is useful if you want to:

• Pay for several months or a year of services in one MPesa transaction instead of paying invoice by invoice.
• Make sure a renewal goes through automatically even if you're travelling or unavailable when the invoice is generated.
• Clear a small outstanding balance quickly without waiting for the next invoice to be raised.

How to Add Funds via MPesa

1. Log in to your ZIPROF Client Area.
2. Go to Billing, then click Add Funds.
3. Enter the amount you want to add to your account balance and click Add Funds.
4. This creates a proforma invoice for that amount. Open it and note the invoice number shown, it carries the same prefix as your regular invoices, for example ZQ1203.
5. Open the MPesa menu on your phone and select Lipa na MPesa, then Pay Bill.
6. Enter the Paybill number shown on the invoice as the Business Number.
7. Enter the full proforma invoice number exactly as shown, including its prefix, as the Account Number.
8. Enter the amount and complete the payment with your MPesa PIN.

Always use the invoice number as your Account Number, not just the digits. If the Account Number doesn't match a real invoice, the payment can take longer to reflect on your account.

How to Check Your Current Account Balance

You can see your available credit at any time from the Billing section of your Client Area, next to Add Funds. It updates as soon as a top-up payment reflects or a balance is used against an invoice.

How the Credit Is Used

Once the payment reflects, the amount is added to your account balance and shown in your Client Area. From then on, whenever a new invoice is generated for hosting, domain renewal, or any other ZIPROF service, the system checks your balance first and applies as much of it as possible toward that invoice automatically.

If your balance fully covers an invoice, it's marked paid without you needing to do anything further. If it only covers part of the amount, the remaining balance is what you'll need to pay through the usual MPesa process.

For the standard process of paying a single invoice directly without pre-loading credit, see How to Pay Your ZIPROF Invoice via MPesa.