How to Transfer Ownership of Your ZIPROF Account to a New Owner

When a business is sold, inherited, or handed over to a new manager, the hosting and domain accounts that run its website and email need to move with it. Simply handing over your email and password isn't a safe or supported way to do this: it leaves no record of who's authorized to make changes, and if anything goes wrong later, there's no way to prove the handover was legitimate. ZIPROF can transfer account ownership for you, but it needs to verify the request first.

Why You Shouldn't Just Share Your Login Details

Sharing your client area password with a buyer or new manager might seem like the fastest route, but it creates real problems. The account still shows your name and contact details, invoices still go to your email, and if a dispute ever comes up over who actually owns the domain or hosting, there's no official record of the change.

If you're selling a business, treat the hosting account the same way you'd treat a bank account or a lease: it gets formally handed over, not just handed a password.

What You Need Before You Start

Have the following ready before you contact support:

• Your current ZIPROF invoice number (it carries your account's identifying prefix)
• The full name and a valid contact email and phone number for the new owner
• A short written statement confirming the handover, signed or sent from the current account holder's registered email
• Proof of identity for the new owner, if you're asked for it

How to Request the Ownership Transfer

1. Log in to your ZIPROF client area using your current account details.
2. Open a new support ticket and select a category related to Account or Billing.
3. State clearly that you want to transfer ownership of the account, and name the new owner.
4. Attach or describe the proof requested above so support can verify the request is genuine.
5. Provide the new owner's contact and billing details so ZIPROF can update the account once the transfer is approved.
6. Wait for confirmation from ZIPROF before sharing any control panel access with the new owner.

What Happens to Domains and Hosting During the Transfer

The hosting account itself usually keeps running under the same plan and invoices; only the contact, billing, and login details change hands. Any domain names on the account are handled separately, since a domain's registrant (owner) record is a WHOIS detail tied to the domain itself, not to the hosting account.

If the new owner wants their own name on the domain's WHOIS record, that needs to be requested as a separate change once the account transfer is confirmed.

After the Transfer Is Complete

Once ZIPROF confirms the new owner is in control:

1. The new owner should log in and change the account password immediately.
2. Review and remove any team members who no longer need access to the client area.
3. Update payment details so renewal invoices are paid from the new owner's side.

For the exact fields you can update once you're in control of the account, see what information to include when you contact ZIPROF support if you need to make further changes afterward.