FTP

Creating, deleting, and managing FTP accounts in cPanel and DirectAdmin.

How to Connect to Your Hosting Account via FTP or SFTP Using WinSCP

Learn how to set up WinSCP, a free Windows file transfer client, to connect to your hosting account over FTP or SFTP so you can upload and manage your website files.

How to Fix a "550 Permission Denied" Error in FTP

A "550 Permission Denied" error in your FTP client means your FTP account doesn't have the access it needs to the file or folder you're trying to reach. Here's how to find the cause and fix it in cPanel and DirectAdmin.

FTP Times Out or Can't List Files: How to Fix Passive Mode Issues

If your FTP client connects and logs in but then times out or shows an empty directory listing, the problem is usually a passive mode mismatch between your client and the network. Here is how to fix it.

How to Change File Permissions Using an FTP Client

Learn how to view and change file and folder permissions in an FTP client like FileZilla, and which permission numbers to use for common web files.

How to Set or Change an FTP Account's Disk Quota

Learn how to limit how much disk space an FTP account can use in cPanel, and why DirectAdmin handles FTP storage limits differently.

How to Restrict an FTP Account to a Specific Directory

Learn how to limit an FTP account so it can only access one folder on your hosting account, keeping the rest of your files safe when you share access with a developer or contractor.

How to Connect to Your Hosting Account via SFTP

SFTP does the same job as regular FTP but encrypts the connection and uses port 22 instead of port 21, and the login details you use differ slightly between cPanel and DirectAdmin. Here's how to set it up in FileZilla for both.

How to Change or Reset an FTP Account Password

Learn how to change the password on an existing FTP account in cPanel or DirectAdmin without deleting and recreating it, and what to update afterward so your FTP client keeps working.

How to Connect to Your Hosting Account via FTP Using FileZilla

A step-by-step guide to connecting to your hosting account over FTP with the free FileZilla client, from finding your login details to uploading your first file.

How to Create an FTP Account

Create a dedicated FTP account to upload and manage files on your hosting account.

How to Delete an FTP Account

Remove an FTP account you no longer need, in either cPanel or DirectAdmin.

FTP Connection Refused or Login Failed: How to Fix It

Troubleshoot the most common reasons an FTP client refuses to connect or rejects your login.