Hosting

Managing your hosting account, control panel, and hosting services.

How to Fix a "Relay Access Denied" Error When Sending Email

A relay access denied error means your mail server could not verify you were allowed to send through it, usually because of a missing or mismatched SMTP login. Here is how to fix it in your email client or on a website contact form.

How to Remove an Email Account From Your Phone Without Deleting It From the Server

Removing an email account from your phone only deletes the copy stored on that device: your messages stay safe on the server as long as the account uses IMAP rather than POP3 with the "delete from server" option turned on.

How to Resize, Convert, and Create Thumbnails for Images in DirectAdmin

Learn how to resize, convert, and create thumbnails for images stored in your DirectAdmin hosting account using the built-in File Manager Image Manager tool. No extra software needed.

Why Your Website Can't Connect to Its Database (and How to Fix It)

If your website shows a database connection error instead of your homepage, it's almost always a mismatched database name, username, password, or host. Here's how to track down and fix the problem in both cPanel and DirectAdmin.

Why Port 25 Is Blocked and Which SMTP Port You Should Use to Send Email

Port 25 is blocked by most networks and devices to stop spam, so outgoing mail from your website, app, or email client should use port 587 or 465 instead. This article explains the difference and how to fix sending errors caused by using the wrong port.

Push vs Fetch Email: How to Save Mobile Data on Your Phone

Learn the difference between push, fetch, and manual email sync on your phone, and how to adjust these settings on iPhone, Android, and Outlook to use less mobile data.

How to Fix an "Authentication Failed" Error When Setting Up Email in a Mail App

An authentication failed error when adding your email to Outlook, Apple Mail, Thunderbird, or a phone app almost always comes down to the username format, password, or server settings. Here is how to check and fix each one.

How to Check If Your Domain's SPF, DKIM, and DMARC Records Are Correctly Set Up

Your control panel includes a tool that checks whether your domain's SPF, DKIM, and DMARC email authentication records are set up correctly, and can add missing ones for you. Here's how to use it in cPanel and DirectAdmin.

How to Use Gmail to Send and Receive Your Business Email (Mail Fetcher and Send As)

Learn how to receive and send your business email through your personal Gmail account using Gmail's Mail Fetcher and Send As features, without switching between two inboxes.

Why Your SSL Certificate Isn't Covering Your Addon Domain or Subdomain (and How to Fix It)

If your main site shows a secure padlock but an addon domain or subdomain still shows a certificate warning, your SSL certificate simply hasn't been issued to cover that domain yet. Here's how to check which domains your certificate covers and add the missing one in cPanel or DirectAdmin.

How to Back Up and Restore Your Email Accounts Separately From a Full Backup

Your email is included in a full account backup, but you can back up or restore just your mailboxes on their own, without touching your website files or databases.

How to Connect to Your Hosting Account via FTP or SFTP Using WinSCP

Learn how to set up WinSCP, a free Windows file transfer client, to connect to your hosting account over FTP or SFTP so you can upload and manage your website files.

How to Install a Free SSL Certificate Using Let's Encrypt in DirectAdmin

DirectAdmin can issue and renew a free Let's Encrypt SSL certificate for your domain automatically, and this guide walks you through turning it on from your control panel.

How to Fix a "550 Permission Denied" Error in FTP

A "550 Permission Denied" error in your FTP client means your FTP account doesn't have the access it needs to the file or folder you're trying to reach. Here's how to find the cause and fix it in cPanel and DirectAdmin.

How to Fix "Cannot Verify Server Identity" When Setting Up Email on Your iPhone

This warning means the iPhone Mail app doesn't trust the SSL certificate on the mail server you entered, usually because the server name doesn't match the one the certificate was issued for. Here's how to identify the cause and fix it.

Why Your Email Stops Working After Changing MX Records: Understanding Email Routing

If your email stopped arriving or started bouncing after you pointed your MX records to a new mail provider, a setting called email routing on your hosting account may still be treating the domain's mail as local. Here is what it does and how to fix it.

How to Check Which SSL Certificate Is Installed on Your Website (and When It Expires)

This guide covers three ways to check which SSL certificate is installed on your website and confirm its expiry date: your browser, a free online SSL checker, or your hosting control panel.

How to Add or Edit MIME Types for Your Website

Learn how to add or edit a MIME type in cPanel or DirectAdmin so your web server sends the correct content type for a specific file extension.

How to Fix SSL Certificate Warnings in Your Email Client

Learn why your email app warns that the mail server's security certificate doesn't match, and how to fix it by using the correct mail server hostname or getting it covered by SSL.

How to Set Up Your Email in Mozilla Thunderbird

Learn how to add your business email account to Mozilla Thunderbird using IMAP or POP3, including the manual server settings to use if automatic setup doesn't work.

How to Fix a "Destination Directory Is Not Empty" Error When Installing an App With Softaculous

This Softaculous error means the folder you're installing into already has files in it, usually left over from a previous install. Here's how to clear the folder safely and get your installation to go through.

Why Your SPF Record Keeps Failing (Too Many DNS Lookups) and How to Fix It

If your emails are bouncing or landing in spam with an SPF permerror, your domain's SPF record has likely gone over the 10-lookup limit. Here's how to check for it and fix it.

How to Deploy Your Website Using Git Version Control on Your Hosting Account

Learn how to deploy code changes to your website using Git, whether through cPanel's built-in Git Version Control tool or over SSH on DirectAdmin.

How to Download and Read Your Website's Raw Access Logs

Raw access logs record every single request made to your website, giving you far more detail than visitor statistics tools. Here's how to download and read them in cPanel and DirectAdmin.

How to Enable Automatic Updates for a Softaculous-Installed App

Learn how to turn on automatic updates for an app installed through Softaculous, so software like WordPress stays current without you logging in to update it by hand.

How to Connect to Your MySQL Database Using MySQL Workbench or HeidiSQL

Once remote MySQL access is enabled on your hosting account, you can connect to your database directly from a desktop tool like MySQL Workbench or HeidiSQL using your hostname, port, and database credentials.

How to Give a Database User Read-Only Access to a MySQL Database

Learn how to limit a MySQL database user to read-only (SELECT) access in cPanel or DirectAdmin, so a developer, accountant, or reporting tool can view your data without being able to change or delete it.

What to Do If You Lose Your Two-Factor Authentication Device for Your Control Panel

If you've lost the phone or app you use for two-factor authentication on your cPanel or DirectAdmin login, here's how to regain access using backup codes or by contacting support.

How to Install Joomla, Drupal, or Another CMS Using Softaculous

Softaculous lets you install Joomla, Drupal, and dozens of other content management systems on your hosting account in a few clicks, not just WordPress. Here is how to do it in both cPanel and DirectAdmin.

How to Access phpMyAdmin in cPanel and DirectAdmin

phpMyAdmin is the tool you use to manage your MySQL databases from your browser. Here is how to open it from both cPanel and DirectAdmin.

How to Set Up Your Email in Apple Mail on a Mac

Learn how to add your business email account to Apple Mail on macOS using either automatic or manual server settings. Covers IMAP vs POP3 and common troubleshooting steps.

How to Install and Use Composer on Your Hosting Account

You can install Composer on your hosting account over SSH to manage the PHP dependencies for a custom application or framework. This guide covers downloading it safely, running it within shared hosting's resource limits, and keeping it updated.

FTP Times Out or Can't List Files: How to Fix Passive Mode Issues

If your FTP client connects and logs in but then times out or shows an empty directory listing, the problem is usually a passive mode mismatch between your client and the network. Here is how to fix it.

How to Export and Import Contacts in Webmail

Exporting and importing your webmail contacts lets you back them up or move them to a new email account without retyping every entry. This guide covers the process in both Roundcube and Horde, the two webmail interfaces most ZIPROF customers use.

How to Check Your Control Panel's Login History for Suspicious Activity

See how to view your cPanel or DirectAdmin login history to spot unauthorized logins, and what to do if you find a suspicious entry.

How to Enable OPcache to Speed Up Your PHP Website

OPcache is a built-in PHP feature that stores compiled code in memory so your server doesn't have to recompile the same scripts on every page load, and turning it on in cPanel or DirectAdmin can noticeably speed up a WordPress or other PHP-based website.

How to Fix an Incomplete SSL Certificate Chain (Missing Intermediate Certificate)

Your SSL certificate shows as installed but some visitors still see a security warning: this usually means the intermediate (CA bundle) certificate wasn't installed along with it, and here's how to fix that in cPanel or DirectAdmin.

How to Set Up a Python Application on Your Hosting Account

Learn how to deploy a Python web application on your shared hosting account using the Setup Python App tool available in cPanel and DirectAdmin.

How to Read Email Headers to Troubleshoot Delivery Problems

Email headers show the full technical path a message traveled and why it may have been delayed, rejected, or flagged as spam. This guide explains how to view the full headers in webmail and what the key lines mean.

What to Do If Your Website Backup Is Too Large to Restore Through cPanel or DirectAdmin

If your backup archive is too big for your control panel's restore tool to accept, you can still restore it by uploading the file to your server first and extracting it there. This guide covers the process in both cPanel and DirectAdmin.

How to Fix a Maximum Execution Time Exceeded Error on Your Website

Learn what causes the maximum execution time exceeded PHP error and how to raise the time limit in both cPanel and DirectAdmin.

How to Set Up a Node.js Application on Your Hosting Account

Learn how to deploy, configure, and run a Node.js application directly from your hosting control panel, without needing a separate server.

How to Enable Browser Caching to Speed Up Your Website

Browser caching tells visitors' browsers to store copies of your website's files locally, so repeat page loads are faster. Here's how to turn it on using a simple .htaccess rule.

How to Enable HSTS (HTTP Strict Transport Security) on Your Website

HSTS tells browsers to always load your website over HTTPS, even if a visitor types the plain http address. Here's how to turn it on safely using a .htaccess rule that works on cPanel or DirectAdmin.

Why You Can't Send or Receive Large Email Attachments

Large email attachments often fail because of size limits on your mailbox, your email client, or the recipient's mail provider. Here's why it happens and what to do instead of attaching the file directly.

What to Do If You're Locked Out of Your Control Panel After Too Many Failed Logins

If your cPanel or DirectAdmin login is temporarily blocked after several wrong password attempts, here's why it happens and exactly what to do about it.

How to Monitor Your Website's Uptime and Get Alerted When It Goes Down

Learn how to set up free uptime monitoring for your website so you're alerted the moment it goes down, instead of finding out from a customer.

How to Enable PHP Error Display to Debug Website Issues

Learn how to turn on PHP error display in cPanel and DirectAdmin so you can see the exact cause of a blank page or broken feature on your website, then switch it back off safely once you're done.

How to Import a Large MySQL Database When It's Too Big for phpMyAdmin

phpMyAdmin has an upload size limit set by your hosting's PHP configuration, so large .sql files often fail to import. Here are four practical ways to get a large database imported successfully.

How to Move a Softaculous-Installed App to a Different Domain or Subdomain

If you installed a script like WordPress on the wrong domain or subdomain, Softaculous has a built-in tool to relocate it without reinstalling or manually moving files and databases.

How to Check Your Email's Spam Score Before Sending Important Messages

Learn how to test whether your outgoing emails are likely to land in spam folders, and what to fix if your spam score comes back low.

How to Resize, Convert, and Create Thumbnails for Images in cPanel

cPanel includes built-in tools that let you resize, convert, and generate thumbnails for images on your hosting account without installing any extra software.

How to Set Up SSH Key Authentication for Your Hosting Account

Learn how to generate an SSH key pair and authorize it in cPanel or DirectAdmin so you can log in to your hosting account over SSH without typing a password each time.

How to Duplicate a MySQL Database in cPanel and DirectAdmin

Learn how to make a full copy of a MySQL database before testing risky changes, using phpMyAdmin's export and import tools. The process is the same whether your account runs cPanel or DirectAdmin.

How to Change File Permissions Using an FTP Client

Learn how to view and change file and folder permissions in an FTP client like FileZilla, and which permission numbers to use for common web files.

Why Your IP Address Got Blocked and How to Fix It

If you're suddenly locked out of your cPanel, DirectAdmin, or website, your IP address may have been automatically blocked. Here's how to check for it and remove the block.

How to Set Up Your Business Email in the Outlook App on Android or iPhone

Set up your business email in the Outlook app on Android or iPhone using automatic setup or manual IMAP and SMTP settings.

How to Set Up a Shared Mailbox for Your Team

Learn two practical ways to let several team members read and send from one business email address: sharing a single account's login, or forwarding copies to each person's own inbox.

What Is an SSL Certificate and Why Does Your Website Need One?

An SSL certificate encrypts the connection between your website and its visitors and turns your address bar from a warning into a padlock. Here's what it does, how to check if you have one, and what happens if you don't.

How to Set Up Your Business Email in the Gmail App on Android or iPhone

Learn how to add your business email address to the Gmail app on your phone so you can send and receive it alongside or instead of your personal Gmail account.

What Do Email Bounce-Back Messages Mean? Common Delivery Errors Explained

Email bounce-back messages tell you exactly why a message failed to reach its recipient. Here's how to read the most common ones and fix the problem behind them.

How to Restore a File Quarantined by ClamAV

If a ClamAV malware scan quarantines a file on your website, this explains where to find it and how to safely restore it if it was flagged by mistake.

How to Extract or Compress a Zip File Using File Manager

Zipping and unzipping files directly in your hosting File Manager saves you time when uploading themes, plugins, or full site backups instead of transferring hundreds of individual files. Here is how to do it in cPanel and DirectAdmin.

How to Fix Garbled Text or Question Marks on Your Website Caused by Database Encoding Issues

If your website shows question marks, boxes, or broken symbols instead of proper text, the cause is usually a mismatch between your database's character encoding and the encoding your website expects. Here's how to check and fix it.

How to Install an Online Store on Your Hosting Using Softaculous

Learn how to use Softaculous to install a ready-made online store platform on your hosting account, so you can start selling products without building a website from scratch.

How to Set or Change an FTP Account's Disk Quota

Learn how to limit how much disk space an FTP account can use in cPanel, and why DirectAdmin handles FTP storage limits differently.

How to Use cPanel's Security Advisor to Check Your Website's Security Settings

cPanel's Security Advisor scans your hosting account for common security weaknesses and reports them in plain language. This article shows you how to open it, read the results, and fix the most common warnings.

How to Edit Table Data Directly in a MySQL Database Using phpMyAdmin

Learn how to use phpMyAdmin's Browse and Edit tools to change a single value in a MySQL database table without writing SQL, plus how to run a manual UPDATE query for more precise edits.

What Is Greylisting and Why Are Your Emails Delayed?

Greylisting is a common anti-spam technique that temporarily rejects an email the first time it is sent, causing a short delay before it arrives. Here is how it works and what to do if a message seems stuck.

How to Use DirectAdmin's Built-In Terminal to Run Commands From Your Browser

DirectAdmin includes a browser-based terminal that lets you run shell commands on your hosting account without a separate SSH client. Here is how to open it and use it safely.

How to Use cPanel's Built-In Terminal to Run Commands From Your Browser

cPanel includes a browser-based Terminal that lets you run commands like WP-CLI, Composer, or Git without installing a separate SSH client. Here's how to open and use it safely.

How to Move a Non-WordPress Website to a New Host

A step-by-step guide to moving a static HTML or custom PHP website and its database to a new hosting account without losing data or taking your site offline.

How to Update the Contact Email Address on Your Hosting Account

Your control panel's contact email is where disk space, backup, and security alerts are sent. Here's how to keep it current in cPanel and DirectAdmin.

How to Search and Replace Text in a MySQL Database Using phpMyAdmin

A step-by-step guide to finding and replacing text such as old URLs in a MySQL database through phpMyAdmin, including a safe approach for WordPress sites with serialized data.

How to Fix "Access Denied" Errors When Logging into phpMyAdmin

An access denied error in phpMyAdmin almost always means the database username or password you entered doesn't match what your control panel has on record. Here's how to find the correct credentials and fix the mismatch.

How to Set Up an Email Signature in Webmail

Learn how to add a signature with your name, title, and contact details that appears automatically on emails you send from your webmail account.

How to Enable Brute-Force Login Protection for Your Control Panel

Brute-force protection automatically blocks IP addresses after too many failed login attempts on your control panel, stopping automated password-guessing attacks before they succeed.

How to Create and Use a Mailing List in cPanel and DirectAdmin

Learn how to set up a mailing list so one address (like [email protected]) forwards a single message to everyone on a list, and how to manage subscribers in cPanel and DirectAdmin.

Understanding MySQL Database Size Limits and How to Reduce Usage

Your hosting plan's disk space includes your MySQL databases, and a database that keeps growing can eat into that quota. Here's how to check how big your databases are and bring the size back down.

How to Restrict an FTP Account to a Specific Directory

Learn how to limit an FTP account so it can only access one folder on your hosting account, keeping the rest of your files safe when you share access with a developer or contractor.

How to Connect to Your Hosting Account via SFTP

SFTP does the same job as regular FTP but encrypts the connection and uses port 22 instead of port 21, and the login details you use differ slightly between cPanel and DirectAdmin. Here's how to set it up in FileZilla for both.

How to Check Your Website's CPU and Memory (Resource) Usage

Learn how to view your CPU, memory, and process usage in cPanel and DirectAdmin so you can spot problems before your site hits its resource limit.

How to Set Up Automatic Scheduled Backups for Your Website

Learn how to set up automatic scheduled backups for your website and email in cPanel and DirectAdmin, so you always have a recent copy on hand if something goes wrong.

How to Enable Leech Protection to Stop Password Sharing on Your Website

Leech Protect watches a password-protected directory on your website and automatically locks out access if the same login is used from too many different visitors in a short time, a common sign the password has been shared or leaked.

How to Change the Admin Password of a Softaculous-Installed App

If you're locked out of an app you installed through Softaculous, such as WordPress, Joomla, or PrestaShop, you can reset its admin username and password directly from your control panel without reinstalling anything.

How to Recover Deleted Emails in Webmail

Learn how to recover an email you accidentally deleted from your webmail Trash folder, and what to do if it has already been permanently removed.

How to Fix the "Too Many Emails Per Hour" Sending Limit Error

Your hosting account has a limit on how many emails it can send per hour to stop spam abuse, and hitting it causes bounces or delays. Here's how to check your usage, fix the immediate problem, and avoid running into it again.

How to Restore a Single File From a Backup Without a Full Site Restore

Learn how to pull just one file or folder out of a full backup archive and put it back on your website, instead of overwriting everything with a full restore.

How to Get Your Email IP Removed From a Spam Blacklist

If your outgoing emails are bouncing or landing in recipients' spam folders, your mail server's IP address may have been added to a blacklist. Here's how to confirm it, fix the cause, and request delisting.

How to Fix Email Not Syncing on Your Phone

If your phone's email app is missing messages or not updating, the cause is usually a sync setting rather than a broken mailbox. Here's how to check and fix it on both iPhone and Android.

Why Is Your Email Account Sending Spam? How to Detect and Stop a Compromised Account

If your email account is sending spam without your knowledge, it has likely been compromised. This guide covers the warning signs and how to lock the account down quickly.

How to Rename a MySQL Database

MySQL doesn't have a built-in rename option, but you can effectively rename a database using phpMyAdmin's Operations tab, then reconnect your database user in cPanel or DirectAdmin.

How to Enable Gzip Compression to Speed Up Your Website

Gzip compression shrinks the files your website sends to visitors, which can noticeably speed up page loading. Here is how to turn it on in cPanel and DirectAdmin.

How to Move Your Email Accounts to a New Host Without Losing Messages

A step-by-step guide to moving your business email accounts to a new host in the right order, so you keep your existing messages and avoid a gap in mail delivery.

How to Fix a "Too Many Connections" Database Error on Your Website

Learn what causes a "Too many connections" database error on your website and the practical steps to identify the cause and fix it in cPanel or DirectAdmin.

How to Delete an Email Account

This article explains how to permanently delete an email account in both cPanel and DirectAdmin, and what to check first so you don't lose messages you still need.

How to Install a Wildcard SSL Certificate

A wildcard SSL certificate secures your main domain and every subdomain with a single certificate. This guide walks you through installing one in both cPanel and DirectAdmin.

How to Change the PHP Version for Your Domain or Subdomain

Set the correct PHP version for your website in cPanel or DirectAdmin, useful when a plugin needs a newer version or your site was built for an older one.

How to Enable PHP Modules (Extensions) for Your Website

Turn on PHP extensions such as curl, imagick, or intl for your website's PHP version in cPanel or DirectAdmin.

How to Enable and Use SSH Access on Your Hosting Account

Learn how to turn on SSH access in cPanel or DirectAdmin and connect to your hosting account from a terminal, so you can run commands, use Git, or manage files without FTP.

How to Scan Your Website for Malware Using ClamAV (cPanel and DirectAdmin)

Learn how to run a free malware scan on your website using the ClamAV virus scanner built into your hosting control panel, and what to do if it finds infected files.

How to Fix File and Folder Permission Errors on Your Website

Learn what file and folder permission numbers like 644 and 755 mean, how to spot a permissions problem on your website, and how to fix it in cPanel or DirectAdmin.

How to Optimize and Repair a MySQL Database Using phpMyAdmin

Learn how to fix a slow or corrupted MySQL database by optimizing and repairing its tables in phpMyAdmin, using the same steps in cPanel and DirectAdmin.

How to Check Disk Space and Bandwidth Usage in DirectAdmin

Learn where to find your disk space and bandwidth usage figures in DirectAdmin, and what to do if your account is close to its plan limit.

Understanding Inode Limits: What They Are and How to Reduce Usage

Inode limits count every file and folder in your hosting account, not just disk space, and hitting the limit can stop your site or email from working. Here's what inodes are and how to check and reduce your usage in cPanel or DirectAdmin.

How to Check If Your Domain or Email IP Is Blacklisted

Learn how to check whether your domain or hosting IP has been flagged on an email blacklist, what usually causes it, and how to get delisted.

Why Your Free SSL Certificate Didn't Renew Automatically (and How to Fix It)

Free SSL certificates are supposed to renew themselves automatically, but a few common DNS or configuration issues can stop that from happening. Here's why it fails and how to fix it in cPanel or DirectAdmin.

How to Clone a Softaculous App to Create a Staging Copy of Your Site

Learn how to use Softaculous's Clone feature to make a working copy of your WordPress or other app, so you can test updates and changes safely before applying them to your live site.

How to Fix an Email Account That Isn't Sending or Receiving Mail

If your email account has stopped sending or receiving messages, work through these checks for full mailboxes, DNS records, spam filters, and suspensions to fix it yourself.

How to Fix a 403 Forbidden Error Caused by ModSecurity

If your website suddenly returns a 403 Forbidden error on a form submission or file upload, a ModSecurity firewall rule may be blocking it; here is how to find and disable the specific rule causing it.

How to Uninstall an App Installed with Softaculous

Learn how to safely remove a WordPress site or other app you installed through Softaculous, in both cPanel and DirectAdmin, without leaving stray files or databases behind.

How to View Your Website's Visitor Statistics (Awstats) in cPanel and DirectAdmin

Every ZIPROF hosting account includes a built-in Awstats tool that shows you visitor numbers, bandwidth use, and traffic sources without installing anything extra. Here's how to find and read it in both cPanel and DirectAdmin.

How to Whitelist an Email Sender So Their Messages Stop Going to Spam

Learn how to whitelist a trusted sender's email address in cPanel or DirectAdmin so their messages are always delivered to your inbox instead of your spam folder.

How to Disable Directory Listing on Your Website

Directory listing shows a plain list of every file in a folder that has no index page, which can expose files you never meant visitors to see. Here's how to turn it off in cPanel and DirectAdmin.

How to Enable Remote MySQL Access to Your Database

Learn how to allow an external server or application to connect to your ZIPROF-hosted MySQL database by authorizing its IP address in cPanel's Remote MySQL tool or DirectAdmin's access hosts.

How to Renew Your SSL Certificate Before It Expires

Learn how to check your SSL certificate's expiry date and renew it in cPanel or DirectAdmin before your website starts showing security warnings to visitors.

How to Set Up a DMARC Record for Your Domain's Email

Add a DMARC record to your domain's DNS so email providers know what to do with messages that fail SPF or DKIM checks, and start receiving reports if someone tries to spoof your domain.

How to Change or Reset a MySQL Database User's Password

Learn how to reset a MySQL database user's password in cPanel or DirectAdmin, and how to update your site's configuration so it keeps working after the change.

How to Set Up a Catch-All Email Address for Your Domain

A catch-all email address makes sure mail sent to any address at your domain, including typos and old addresses, lands in one inbox instead of bouncing. Here's how to turn one on in cPanel and DirectAdmin.

How to Fix Mixed Content Warnings After Installing an SSL Certificate

Mixed content warnings happen when a page loads securely over HTTPS but still pulls in some images, scripts, or links over the old HTTP address. This guide explains how to find the insecure resources and fix them on WordPress and custom-built sites.

How to Change or Reset an FTP Account Password

Learn how to change the password on an existing FTP account in cPanel or DirectAdmin without deleting and recreating it, and what to update afterward so your FTP client keeps working.

How to Import and Export a MySQL Database Using phpMyAdmin

This guide shows you how to export a MySQL database to a file and import it back in using phpMyAdmin, covering both cPanel and DirectAdmin control panels.

How to Connect to Your Hosting Account via FTP Using FileZilla

A step-by-step guide to connecting to your hosting account over FTP with the free FileZilla client, from finding your login details to uploading your first file.

How to Enable Two-Factor Authentication for Your Control Panel Login

Learn how to turn on two-factor authentication (2FA) for your cPanel or DirectAdmin login so a stolen password alone can't get someone into your hosting account.

How to View Your Website's Error Logs (cPanel and DirectAdmin)

Your hosting control panel keeps a record of the exact errors your website runs into behind the scenes. Here's how to find and read that error log in both cPanel and DirectAdmin.

How to Force HTTPS and Redirect All Traffic to Your Secure Website

Forcing HTTPS makes sure every visitor to your site lands on the secure, padlocked version automatically. Here is how to turn it on in cPanel and DirectAdmin.

How to Increase PHP Upload and Memory Limits for Your Website

Learn how to raise your website's PHP upload size and memory limits in cPanel or DirectAdmin, useful when file uploads fail or a plugin runs out of memory.

How to Check and Increase Your Email Account's Storage Quota

Learn how to check how much storage an email account is using and increase its quota in cPanel or DirectAdmin so messages stop bouncing due to a full mailbox.

How to Install a Paid SSL Certificate on Your Website

Learn how to install an SSL certificate you purchased from a certificate authority, using the certificate, private key, and CA bundle files in cPanel or DirectAdmin.

How to Set Up an Email Autoresponder (Out of Office Reply)

An autoresponder automatically sends a reply to anyone who emails your address while you're away or unavailable. Here's how to set one up in both cPanel and DirectAdmin.

How to Set Up Your Email in Outlook and Other Desktop Mail Clients

Learn how to configure your ZIPROF email account in Outlook or any other desktop mail client using the correct incoming and outgoing server settings.

How to Check and Change Your Website's PHP Version

Learn how to find out which PHP version your hosting account is running and how to switch it in cPanel or DirectAdmin if your website or a plugin needs a different version.

How to Set Up SPF and DKIM Records to Stop Your Emails Going to Spam

Learn what SPF and DKIM records do and how to add them in cPanel or DirectAdmin so your business emails land in the inbox instead of the spam folder.

How to Reset Your cPanel Password

Forgotten your cPanel password? Here's how to reset it in a few steps.

How to Create an Email Account

Set up a new @yourdomain.com email address in cPanel or DirectAdmin.

How to Log In to Your Hosting Control Panel

Find your control panel address and log in for the first time using the details from your welcome email.

Understanding Your Hosting Account: Disk Space and Bandwidth Limits

A plain explanation of what disk space and bandwidth actually measure, and what happens when you approach your plan's limits.

How to Find Your Hosting Server's IP Address and Hostname

Where to find your server's IP address and hostname in your control panel, and common reasons you'd need them.

How to Use the cPanel File Manager to Upload and Edit Files

Upload, edit, and organize your website's files directly from your browser using cPanel's File Manager.

How to Set Up a Cron Job in cPanel

Schedule a script to run automatically at set intervals using cPanel's Cron Jobs tool.

How to Check Disk Space and Bandwidth Usage in cPanel

Find your current disk space and bandwidth usage in cPanel, and see which folders are using the most storage.

How to Use the DirectAdmin File Manager to Upload and Edit Files

Upload, edit, and organize your website's files directly from your browser using DirectAdmin's File Manager.

How to Set Up a Cron Job in DirectAdmin

Schedule a script to run automatically at set intervals using DirectAdmin's Cron Jobs tool.

How to Reset Your DirectAdmin Password

Forgotten your DirectAdmin password? Here's how to reset it in a few steps.

How to Create a MySQL Database and Database User

Create a new MySQL database and a matching database user for a website or application, in cPanel or DirectAdmin.

How to Grant a Database User Access to a Database

Give an existing database user access to another database, useful when several applications need to share a login.

How to Delete a Database or Database User

Steps to permanently delete a MySQL database or database user in cPanel or DirectAdmin, and what to back up first.

How to Create an FTP Account

Create a dedicated FTP account to upload and manage files on your hosting account.

How to Delete an FTP Account

Remove an FTP account you no longer need, in either cPanel or DirectAdmin.

FTP Connection Refused or Login Failed: How to Fix It

Troubleshoot the most common reasons an FTP client refuses to connect or rejects your login.

How to Take a Full Backup of Your Hosting Account

Generate and download a complete backup of your hosting account, including files, databases, and email.

How to Restore a Website Backup

Restore your site from a previously downloaded backup archive using cPanel or DirectAdmin.

How to Back Up a Single MySQL Database

Download a backup of one specific database, without generating a full account backup.

How to Access Your Webmail

How to Set Up Email Forwarding

Automatically forward copies of incoming mail from one address to another mailbox, in cPanel or DirectAdmin.

How to Change an Email Account Password

Reset the password for an existing mailbox from cPanel or DirectAdmin, without recreating the account.

How to Set Up BoxTrapper to Block Spam

Use BoxTrapper in cPanel to challenge unknown senders before their mail reaches your inbox.

How to Enable SpamAssassin and Adjust Its Sensitivity

Turn on SpamAssassin and tune how aggressively it flags incoming mail as spam, in cPanel or DirectAdmin.

How to Create a Mail Filter to Block or Sort Messages

Create a rule-based mail filter to block specific senders, sort messages, or act on mail flagged as spam.

How to Set Up Your Email on iPhone (iOS Mail App)

Add your business email address to the built-in Mail app on iPhone or iPad using IMAP so your inbox stays in sync across devices.

How to Set Up Your Business Email on Android

Add your @yourdomain.com email address to an Android phone using the Gmail app, so it reads mail from your own hosting account rather than a Gmail inbox.

IMAP vs POP3: Which Should You Use for Email on Your Phone?

IMAP keeps your mailbox synced across your phone, computer, and webmail, while POP3 downloads mail to a single device. Here is when each makes sense.

How to Generate a CSR for Your SSL Certificate

A CSR is a small file your certificate authority needs to issue a paid SSL certificate. Here is how to generate one in cPanel or DirectAdmin.

How to Install a Free SSL Certificate with AutoSSL

AutoSSL issues and renews a free SSL certificate for your domain automatically. Here is how it works and how to run it manually if your site is not showing as secure yet.

How to Fix "Your Connection Is Not Private" SSL Errors on Your Website

Browser warnings like "your connection is not private" usually trace back to one of a few common SSL causes. Here is how to identify and fix yours.

How to Password-Protect a Directory on Your Website

Restrict access to a folder on your site, such as a staging area or client portal, with a username and password using your control panel.

How to Block an IP Address from Your Website

Stop a specific visitor, bot, or range of IP addresses from reaching your website using your control panel's IP blocking tool.

How to Enable Hotlink Protection for Your Images

Stop other websites from embedding your images directly and eating into your hosting bandwidth by enabling hotlink protection.

How to Install WordPress with Softaculous

Install WordPress on your hosting account in a few minutes using the Softaculous auto-installer, without touching a database manually.

How to Back Up and Restore an App Installed with Softaculous

Create a Softaculous backup before updating a plugin, theme, or the app itself, and restore from it if something breaks.

How to Update an App Installed with Softaculous

Keep an app like WordPress up to date by updating it through Softaculous, after taking a backup in case anything goes wrong.